At Bone and Joint Clinic (“we,” “us,” “our”), protecting your privacy isn’t a checkbox — it’s a cornerstone of trust. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit https://www.boneandjointclinic.online/ (the “Website”) or interact with our services.

By using our Website, you agree to this policy. If something here doesn’t sit right, please contact us — we’re happy to clarify.


1. Information We Collect

We collect information in ways that help us serve you better — nothing shady, nothing unnecessary.

a) Personal Information You Provide

When you engage with us — such as filling out a form, subscribing, booking an appointment, or contacting support — we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Appointment details

  • Medical concerns or health information you voluntarily share

  • Payment/Insurance info (if applicable)

b) Automatically Collected Data

Like most modern sites, we also collect technical data through cookies and similar tech:

  • IP Address

  • Browser type

  • Device and OS

  • Pages visited & duration

  • Referral/exit pages

  • Click behavior

This info helps us understand how you use the Website, improve performance, and optimize navigation.


2. How We Use Your Information

Think of this as “why we need it and what we do with it.”

We may use your information to:

  • Provide, operate, and enhance the Website

  • Respond to inquiries and schedule appointments

  • Personalize your experience

  • Comply with legal requirements

We never sell your personal information to third-party marketers. Ever.


3. Cookies & Tracking Technologies

Cookies help our Website function and give you a smoother experience.

Types of Cookies We Use

  • Strictly Necessary Cookies: Essential for core site functions

  • Performance/Analytics Cookies: Help us analyze usage and improve UX

  • Optional Cookies: For features like social media embeds or marketing

You can manage or disable cookies through your browser settings — but some features may not work as intended without them.


4. Third-Party Services

We may use trusted partners to handle:

  • Analytics (e.g., Google Analytics)

  • Email delivery

  • Appointment system integrations

  • Payment processors (if applicable)

These third parties may collect information on our behalf. We carefully vet partners and require them to safeguard your data.


5. Data Sharing & Disclosure

We’ll only share your info in limited scenarios:

  • With your consent

  • With service providers supporting clinic operations

  • To comply with legal obligations or protect rights

  • In connection with a business transition (e.g., merger/sale)

We won’t share data with advertisers or unrelated third parties.


6. Data Security

We implement strong safeguards (technical and organizational) to protect your data from unauthorized access, alteration, or loss. No system is 100% foolproof, but we’re committed to best practices.


7. Your Rights & Choices

You have control over your data.

Depending on where you live, you may have rights to:

  • Access your personal information

  • Correct or update inaccurate data

  • Request deletion

  • Opt out of marketing communications

  • Object to processing or restrict use

To exercise these rights, please contact us at the details below.


8. Children’s Privacy

Our Website is not directed at children under 13, and we do not knowingly collect personal data from them.

If you believe we’ve collected such information, please contact us — we’ll remove it.


9. Changes to This Policy

We may update this policy when needed — we’ll post the revised date at the top.

If changes are significant, we’ll give you a heads-up via email or a notice on the Website.


10. Contact Us

Have questions, concerns, or requests? Hit us up — we’re here to help.

Bone and Joint Clinic
📍 Address: A/M-2 Bhimatangi Housing Board Colony Bhubaneswar 751002
📧 Email: panda.shakti@gmail.com
📞 Phone: 7682875405

A dedicated orthopaedic, spine, pain & palliative care.

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Copyright © 2026 | The Bone and Joint Clinic